What’s your best tool for blocking high-risk users?

[kosia]

We're starting to push into new markets, and the fraud attempts came fast. New accounts registering from weird proxies, trying to exploit coupons, and then vanishing. We can’t afford to kill growth with clunky verification, but we also can’t keep playing whack-a-mole with bad actors. Someone once mentioned a flexible ID system that adapts — anyone here using one that doesn’t wreck the user journey?

[simka]

Yes, we’re using automated KYC and it’s been a solid middle ground. It scores each user’s risk in real time and only asks for more ID if something seems off. We’re still getting strong conversion rates, and support doesn’t waste time reviewing accounts that were obviously fake. It’s like having a fraud analyst working 24/7 — but without needing to hire anyone.

[bims]

We tried doing manual reviews and it was a nightmare. It slowed down everything and still missed the sneaky ones. Honestly, the key was letting the system decide — not putting it all on our team. Smart automation beats reactive moderation every time, especially when scaling up. If you’re still relying only on human reviews, you’re always going to be one step behind.